You can use online services at the Surgery to book an appointment, order a repeat prescription, get a sick certificate, get test results, ask about a non-urgent medical problem and view your medical record.
Which online service to use?
There are different online services for different tasks.
Your NHS account
Use your NHS account (on the NHS website or in the NHS app) to:
- Order a repeat prescription
- Get your test results
- View your medical record
To register for an NHS account to order medication and get test results, fill in the online form.
Patient Access
Use your Patient Access account (on the Patient Access website or in the Patient Access app) to:
- Book or cancel a routine appointment (call the Surgery for an urgent appointment)
- Order a repeat prescription
- Get your test results
- View your medical record
To register for Patient Access, so you can order medication and view your medical record, simply come into the Practice and fill in our ‘Register for Online Services’ form, and we will issue you with login details.
If you are a newly registered patient, we will have to wait for your medical record to arrive at the Surgery before we can process your request to view your medical record.
PATCHS
Use your PATCHS account (on the PATCHS website) to:
- Contact the Surgery to ask a question
- Update your details
You can learn how to contact your GP using Patchs using the video below:
You can register on the PATCHS website.
All you need to do is provide an email address and set up a password.
Use the video below to learn how to register with Patchs.
