DNA policy

Appointments at GP Surgeries are at a premium and if, once you have booked an appointment, your circumstances change, please use our phone system to cancel it so that it does not go to waste.  We endeavour to contact patients when they do DNA and there is a limit of 3 per year until a patient’s registration with the Practice becomes in danger of being cancelled.  There are sometimes, of course where there are extenuating circumstances which we will take into account.  However, please make a note of your appointment and time when you book it and you will receive a text 24 hours before to remind you.