Appointments

Since the beginning of the COVID pandemic, we have adapted the way we are working to ensure that we keep both our staff and our patients safe.  This means that we will continue to offer telephone triage appointments first with a Clinician and may also offer face to face consultations where it is considered clinically necessary.

In accordance with infection prevention control and advice from Public Health England, mask wearing in the surgery continues to be mandatory after 19th July.  All rooms are cleaned between patients and our staff will be wearing the appropriate PPE and we will continue to limit the number of patients at any one time in the Practice.   In addition, we will also ask you to complete COVID screening questions and may advise you to cancel a booked face to face appointment should you have symptoms or have been in direct contact with someone who has been infected.

Thank you for your continued cooperation and understanding at this time.

 

How to Make an Appointment

Appointments may be booked in several ways:

Online

Currently we are able to offer booking for telephone advice only.

If the doctor needs to see you, we will book this after your telephone consultation.

By Phone

Patients can book an appointment by calling reception on 020 8863 8923.

Book an appointment using the NHS e-Referral Service

If you have been referred to a hospital or clinic through the NHS e-Referral Service, booking your appointment online is easy, safe and secure.

You’ll need:

  • the booking reference number stated on your booking letter
  • the password or access code you were given by the person or organisation that referred you (for example, your GP practice)

If you have been referred but don’t have your booking reference number or a password or access code, please contact the person or organisation that referred you.

Please visit this link for how to:

  • check your appointment details
  • change your appointment
  • cancel your appointment
  • cancel your referral

For more information, read about what happens when you’re referred.

How to choose your hospital or clinic

In some cases you’ll have more than 1 clinic or hospital to choose from. The list of options will be the same if you book online or over the phone.

Before you select your clinic and appointment slot, consider all the options.

For example:

  • How long do I have to wait for my first appointment?
  • How quickly can I start my treatment?
  • How far away is the hospital or clinic?

In most cases you have the legal right to choose the hospital or service you’d like to go to.

This will include many private hospitals, as long as they provide services to the NHS.

Learn more about your choices in the NHS.

What to do if you haven’t been referred yet

If you want to be seen at a hospital or clinic, you’ll need to speak to your GP.

They’ll help you decide what care is best for you and make any necessary referrals.

Find out more about GP referrals